Legal
Terms of Use
Version 1.1, published 9 Aug 2026.
Version 1.1 — effective 9 August 2026
1. Who these terms are between
These terms are an agreement between you and Out West AI, trading as Outback
Deploy ("we", "us").
By creating an account, or by using the platform, you agree to these terms. If
you are agreeing on behalf of a business, you confirm you are authorised to bind
that business, and "you" means that business.
2. What the platform is
Outback Deploy is software for planning drone flights, processing captured
imagery into maps and elevation models, and running analyses over the result. It
is a tool. It produces measurements, estimates and machine-learned guesses from
data you supply.
3. What it is not
The platform is provided on an "as is" and "as available" basis. To the extent
the law allows, we make no promises about it: not that it will be available, not
that it will be free of faults, not that it will suit your purpose, and not that
anything it produces is accurate.
In particular:
- Measurements are not survey-grade. Volumes, areas, distances, contours and
elevations are derived from photogrammetry and carry error that varies with how
the imagery was captured, the ground control used, and the weather. They are
not a substitute for a licensed surveyor.
- Detections are guesses. Anything found by a trained model — trees, pipes,
weeds, infrastructure — is a statistical estimate, not an observation. Models
miss things that are there and find things that are not. Check before you act.
- Analyses of public basemap imagery are weaker again. That imagery belongs to a
third party, is at a fraction of the resolution of a flight, has no elevation
behind it, and carries no capture date you can rely on. Where the detail you
ask for is not available over that ground, coarser imagery is used and the
platform tells you so.
- We do not fly your aircraft. Flight plans generated by the platform are a
starting point. Airspace, weather, terrain, exclusion zones and the airworthy
operation of the aircraft are yours. See clause 7.
4. Your obligations
You must:
- hold every licence, approval and authorisation your flying requires, including
any CASA accreditation, remote pilot licence or operator's certificate that
applies to you;
- have the right to capture, upload and process the imagery you put in, and the
right to fly over the land it covers;
- keep your account credentials to yourself, and tell us promptly if they are
compromised;
- not use the platform to break the law, infringe anyone's rights, or capture
imagery of people or property where doing so would be unlawful;
- not attempt to access another operator's data, probe the platform's security,
or use it to distribute malware.
5. Your data
You own what you upload. We claim no ownership of your imagery, flight plans,
models or results.
You grant us the limited licence needed to run the service: to store, copy,
process and display your data for the purpose of providing the platform to you,
and to make backups. We do not sell it, and we do not use it to train models for
anyone else.
We take reasonable steps to keep it secure and to keep operators separated from
one another, but no system is perfectly secure. Keep your own copies of anything
you cannot afford to lose.
6. Third-party imagery
The platform can display and analyse aerial basemap imagery supplied by third
parties. That imagery is theirs, subject to their terms, and provided to you on
the same "as is" basis. You may use it within the platform to analyse ground. You
may not redistribute or resell it, or anything derived from it that contains the
imagery itself. Attribution is shown wherever it appears and must not be removed.
Because it is not ours, the amount of it one request may take is limited, and
that limit is about the provider's servers rather than about your plan.
7. Safety and flying
Nothing the platform produces is an authorisation to fly. You are solely
responsible for the safe and lawful operation of every aircraft, for pre-flight
checks, for airspace clearance, and for the safety of people and property below.
Do not rely on the platform for obstacle avoidance, airspace boundaries, or
terrain clearance.
8. Trials
A free trial gives you limited use of the platform for a limited time so you can
see whether it suits you. The current limits are shown when you sign up and may
change. Work done during a trial is subject to those limits and to the caps on
processing described at sign-up.
When a trial ends, your account becomes read-only: you keep access to what you
made and can still export it, but cannot create new work until you subscribe. If
you do not subscribe, we will delete your data 30 days after the trial ends, and
we will email you before we do.
9. Fees, billing and suspension
Paid plans are billed in advance on a recurring basis through our payment
processor. Prices are in Australian dollars and include GST unless stated
otherwise.
- Payment is taken automatically each period until you cancel.
- You can cancel at any time; the cancellation takes effect at the end of the
period you have paid for, and you keep access until then. We do not give
pro-rata refunds for a period part used, except where the law requires it.
- If a payment fails we will tell you and try again. Your account keeps working
while that happens. If it stays unpaid for 14 days your account becomes
read-only, and 30 days after that we may suspend it and delete your data.
- We may change prices with at least 30 days' notice by email. If you do not
accept a change, cancel before it takes effect.
We never see or store your card details; they go directly to our payment
processor.
10. Availability and support
We try to keep the platform running and to fix problems promptly, but we do not
commit to any particular uptime, response time or support level unless we have
agreed one with you in writing. Processing work is queued and shared; how long a
job takes depends on what else is running.
11. Liability
Nothing in these terms excludes, restricts or modifies any guarantee, right or
remedy you have under the Australian Consumer Law or any other law that cannot be
excluded. Where our liability under such a law can be limited, we limit it to
resupplying the service or paying the cost of having it resupplied.
Otherwise, to the fullest extent the law allows:
- we are not liable for indirect, incidental, special or consequential loss, or
for lost profit, lost revenue, lost data, or business interruption; and
- our total liability to you for everything connected with the platform is capped
at the fees you paid us in the twelve months before the claim arose.
You are responsible for decisions you make on the basis of what the platform
tells you. If a number matters — to a contract, a valuation, a clearing
operation, a regulator — verify it independently.
12. Suspension and termination
You may close your account at any time.
We may suspend or close an account that is unpaid, that is being used in breach
of these terms, or that is putting the platform or other operators at risk. Where
it is reasonable to do so, we will warn you first and give you a chance to fix
it.
On closure we will delete your data after the grace period described in clause 8,
except where we are required to keep records such as billing records.
13. Changes to these terms
We may update these terms. If a change is material we will tell you by email and
show you the new version when you next sign in, and you will be asked to accept
it. Continuing to use the platform after that means you accept it. Every version
is kept, and the version you accepted and when is recorded against your account.
14. Privacy
We handle personal information in accordance with the Privacy Act 1988 (Cth). We
collect what the platform needs to work — your name, your email address, and the
imagery and flight data you upload — and we do not sell it or share it except
with the processors that run the service on our behalf, such as our payment
processor and our email provider. To ask what we hold about you, to correct it,
or to complain about how it has been handled, write to us at the address in
clause 16.
15. General
- These terms are governed by the laws of Queensland, Australia, and you submit
to the non-exclusive jurisdiction of its courts.
- If any part of these terms is unenforceable, the rest continues to apply.
- Our not enforcing something straight away does not waive our right to enforce
it later.
- You may not transfer your rights under these terms without our consent.
16. Contact
william@olgadowns.com